Botly is a custom-built, done-for-you AI chatbot built around your business. It answers customer questions instantly, 24/7, so your team can focus on the people standing in front of them.
No obligation. No jargon. Just answers.
Right now, someone is on your website trying to find your opening hours, check if dogs are welcome, or figure out how to book. They can’t find it. So they leave. Or they call. Or they email. And your team stops what they’re doing to answer the same question for the twentieth time today.
Meanwhile, it’s 8pm, and someone else wants to book for Saturday. Your office is closed. That customer just became someone else’s customer.
Sound familiar?
Botly isn’t a generic chatbot you configure yourself. We build it for you, train it on your business, and make sure it actually sounds like someone who works there.
It knows your opening times, your prices, your policies, your parking situation, and that yes, dogs are welcome in the cafe but not the soft play. It answers instantly, accurately, and never takes a day off.
Botly handles customer questions around the clock. Evenings, weekends, public holidays. The busiest times for website visitors are often the times your team is unavailable. Botly fills the gap.
This isn't a one-size-fits-all chatbot reading your FAQ page. We interview your team, learn your business inside and out, and build a chatbot that gives the same answers your best staff member would.
No logins. No builders. No "drag and drop." We handle everything: the setup, the training, the updates, the monitoring. You review it, approve it, and get back to running your business.
We start with a conversation. We learn about your business, your customers, and the questions that eat up your team’s time. This usually takes about 30 minutes.
We create your custom Botly chatbot from scratch. We write the responses, map the conversation flows, and train it on everything it needs to know about your business.
Your Botly goes live on your website. We monitor performance in the early days to make sure it’s answering accurately and handling real customer queries well.
Every month, you get a report showing what your customers are asking, what Botly is handling, and where there are opportunities you might be missing. We use those insights to keep making Botly smarter.
Botly works best for customer-facing businesses where people visit your website with questions before they visit you in person.
"Can we bring our dog?" "Is it open in the rain?" "How long does a visit take?" Your visitors have dozens of questions before they book. Botly answers every one, instantly.
From check-in times to room availability to local restaurant recommendations, Botly handles guest inquiries around the clock so you're not fielding calls at 10pm.
Menus, allergen info, group bookings, opening hours. Botly gives customers the answers they need and links straight to your booking system.
Couples researching venues have a long list of questions. Botly walks them through capacity, pricing, availability, and next steps while the inquiry is hot, not the next working day.
Treatment options, pricing, cancellation policies, gift vouchers. Botly guides visitors to book the right service and answers the questions your reception team hears on repeat.
"What should we wear?" "Is it suitable for kids?" "What happens if it rains?" Botly handles the pre-booking questions that turn browsers into bookers.
Membership inquiries, tee time bookings, facility info, event schedules. Botly fields the routine questions and frees up your front desk team.
Guests want to know what's included, what to bring, and how to find you. Botly covers it all and links directly to your availability calendar.
Don’t see your industry? Botly works for any customer-facing business. Get in touch and we’ll show you how.
Most businesses have no idea what their website visitors are really looking for. Botly changes that.
Every month, you receive an insight report showing exactly what your customers are asking, which questions come up most often, where visitors drop off, and what information is missing from your website entirely.
This isn’t just chatbot data. It’s customer intelligence. The kind of insight that helps you update your website, adjust your marketing, and spot opportunities your competitors are missing.
Every plan includes setup, training, hosting, and ongoing support. No hidden fees.
For businesses that want 24/7 cover on the basics.
(or $100/mo on an annual plan)
One-time Setup: $1,500
For businesses that want real customer insight, smarter answers, and multichannel reach.
(or $200/mo on an annual plan)
One-time Setup: $2,200
For businesses ready to wire Botly into their operations.
(or $350/mo on an annual plan)
One-time Setup Starting at: $3,000
For businesses that want 24/7 cover on the basics.
(or £75/mo on an annual plan)
One-time Setup: £1,100
For businesses that want real customer insight, smarter answers, and multichannel reach.
(or £150/mo on an annual plan)
One-time Setup: £1,600
For businesses ready to wire Botly into their operations.
(or £260/mo on an annual plan)
One-time Setup Starting at: £2,250
There are plenty of chatbot builders out there. Drag, drop, configure, connect, test, fix, repeat. If you’ve got the time, the technical know-how, and the patience to maintain it yourself, go for it.
But if you’d rather someone who does this every day just handle it for you, that’s what Botly is for.
You configure it. You write the responses. You troubleshoot when it breaks. You update it when things change. You hope it works.
We build it. We train it. We monitor it. We improve it. You approve it and get on with your day.
A DIY chatbot reads your FAQ page and hopes for the best. Botly is trained by humans who actually talk to your team and understand your business. That’s why the answers are better.
Generate your personalised AI demo in seconds. No call required—just fill in the form below, and we’ll send you a magic link to try Botly trained on YOUR WEBSITE (well, some of it anyway).
Prefer to talk? Email us at hello@meetbotly.com
Generate your personalised AI demo here. No call required—just fill in the form below, and we’ll send you a magic link to try Botly trained on YOUR WEBSITE (well, some of it anyway).
Prefer to talk? Email us at hello@meetbotly.com
How is Botly different from other chatbot tools?
How long does it take to get Botly live on my website?
What if my business information changes?
Will Botly sound robotic or generic?
What happens if Botly can’t answer a question?
Do I need any technical skills?
Is there a contract, or can I cancel anytime?